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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ivann Longoria

March 10, 2023

5  out of  5 rating by Ivann Longoria
"Jessica is extremely quick and efficient with her service. She was extremely helpful and great at explaining difficult concepts. 10/10!"

Alan Pham

March 6, 2023

5  out of  5 rating by Alan Pham
"I rarely write reviews but rating 5 stars is simply an understatement and I would rate 10 stars if I could. Due to the insane "inflation" insurance rates, I shopped around with various auto/homes quotes from different insurance agents/companies and Jessica and her team gave me the best quote. My agent at Jessica De La Cruz was Hannah. Hannah was very polite, thorough, honest, and got my new policy done in minutes! She helped me get the exact coverage I needed for a good price. I highly recommend to anyone who is looking to save money. Give them a call and switch over!"

Provisional Armani

March 4, 2023

5  out of  5 rating by Provisional Armani
"(Translated by Google) Excellent service and seek the best option for the customer. I was with another insurer for 5 years and switched to State Farm through Jessica De La Cruz. (Original) Excelente atención y buscan la mejor opción para el cliente. Estuve con otra aseguradora por 5 años y me cambie a State Farm a través de Jessica De La Cruz."


January 12, 2023

5  out of  5 rating by Katie
"Hannah Rufino was extremely helpful with my new car and home insurance. Great costumer service, I would highly recommend!"

Carolyn Prickett

December 5, 2022

5  out of  5 rating by Carolyn Prickett
"The agents were very responsive to my questions and concerns. They helped me obtain the home coverage that I needed and coordinated everything with the lender. Also, they were courteous and professional. Hannah Rufino helped me understand what was needed in Texas as I am out of state. I recommend Jessica de la Cruz Agency wholeheartedly."

Victor Castro

November 28, 2022

5  out of  5 rating by Victor Castro
"(Translated by Google) Excellent treatment, good attention, very pleased, I recommend it. Very professional person... (Original) Exelente trato ,buena atencion,muy complacido ,lo recomiendo .very professional person..."

Nathan Haak

November 28, 2022

5  out of  5 rating by Nathan Haak
"The Jessica De La Cruz agency is the most responsive agency I've ever worked with. I've been with State Farm my entire adult life, and this office was the most proactive in reaching out, and also incredibly responsive whenever I had a question, helping advise me on what would be best for me, not just for the company. Highly recommend if you're looking for insurance in Houston."

Juan Carlos Lardizabal

November 11, 2022

5  out of  5 rating by Juan Carlos Lardizabal
"World class customer service! Highly recommended."

Elsa Rodriguez

October 20, 2022

5  out of  5 rating by Elsa Rodriguez
"(Translated by Google) Excellent customer service (Original) Excelente atención al cliente"

Ricky Ho

October 18, 2022

5  out of  5 rating by Ricky Ho
"Thanks much for the agent to explain the details of the auto coverage. They are very professional and helpful!"

Always b Cherry

September 23, 2022

5  out of  5 rating by Always b Cherry
"I have been with Statefarm for 9 years. I can't complain as I've always has excellent service and Jessica and Hannah have been very helpful every single time I call. Unfortunately due to inflation I had to switch as I got a cheaper rate with another insurance company. But I would switch back to Statefarm in a heartbeat if rate changes in 6 months. Thank you ladies for making my experience with Statefarm a memorable one."

Francesco Adragna

September 22, 2022

5  out of  5 rating by Francesco Adragna
"(Translated by Google) Thank you Jessica for your kindness. I highly recommend it 🙏 (Original) Gracias Jessica por tu amabilidad. La recomiendo mucho 🙏"

Elizabeth Garcia

September 21, 2022

5  out of  5 rating by Elizabeth Garcia
"My parents purchased insurance from Jessica and she gave them recommendations while reviewing their auto insurance coverage throughly. She is very helpful and I knowledgeable in the Insurance industry. I truly appreciate her patience, professionalism and outstanding customer service. If you’re looking for a good price and great service, don’t look any further. Jessica and Claudia will take great care of you!"

Eric Revis

September 19, 2022

5  out of  5 rating by Eric Revis
"The people that work here are very Professional treat you with kindness and respect they greet you with a smile make you feel welcome."

wilson munoz

August 12, 2022

5  out of  5 rating by wilson munoz
"(Translated by Google) Hello, my experience was very pleasant, Jessica and Claudia are always very kind and help me with everything related to my insurance, I am very happy to have such nice agents, thanks Jessica and Claudia de la Cruz. (Original) Hola , mi experiencia fue muy grata , Jessica y Claudia siempre son muy amables y me ayudan con todo lo referente a mi aseguranza, estoy muy feliz de tener agentes tan lindos , gracias Jessica u Claudia de la Cruz ."

Kimberly Warren

July 21, 2022

5  out of  5 rating by Kimberly Warren
"I'm very happy with my insurance policy.I was greeted and taken care of without any hassle.My experience was excellent! I would highly recommend State Farm Ins.and this particular location."

Elliot Riordan

July 21, 2022

5  out of  5 rating by Elliot Riordan
"Purchasing a car for 22 year-old daughter in Houston, and found the support provided by State farm office of Jessica De La Cruz most helpful and quite professional (Hannah). Would recommend to any seeking auto insurance in the region."

Juan Lara

July 19, 2022

5  out of  5 rating by Juan Lara
"Hannah goes above and beyond awesome agent great customer service."

Kimberly Warren

July 5, 2022

5  out of  5 rating by Kimberly Warren
"Hannah assisted me with insurance quotes that were very helpful.Ill be a new customer very soon😀 She was very patient and easy to talk too.I appreciate her customer service very much.I highly recommend this location.Thank you again!"

J. Luis Rodriguez

June 20, 2022

5  out of  5 rating by J. Luis Rodriguez
"(Translated by Google) Excellent!! (Original) Excelente!!"

Johnny De Anda

June 17, 2022

5  out of  5 rating by Johnny De Anda
"Very helpful even when your in a hurry, her team is there to help you. I appreciate all the help and hardwork and they go the extra mile. Thank you guys."

Pilar Sosa Sainz

June 15, 2022

5  out of  5 rating by Pilar Sosa Sainz
"(Translated by Google) The attention received from all the staff is a pleasure, especially from Claudia de la Cruz. Thanks and congratulations. His Spanish is perfect! (Original) Es un gusto la atencion que se eecibe de parte de todo el personal., en especial de Claudia de la Cruz. Gracias y felicidades. Su Español es perfecto!"

Jorge A Castillo

June 9, 2022

5  out of  5 rating by Jorge A Castillo
"(Translated by Google) Excellent attention from all its agents, especially Hannah... and very good prices on the policies. (Original) Excelente atención de parte de todos sus agentes especialmente Hannah… y muy buenos precios en las pólizas."

Nelson Escobar

June 3, 2022

5  out of  5 rating by Nelson Escobar
"Hannah was very helpful and very knowledgeable. She went above and beyond by providing all information I needed. Thanks again Hannah!"

Donna Jahn

May 28, 2022

5  out of  5 rating by Donna Jahn
"I am very price conscious and am not loyal to any agency until I have learned to trust them. These people have proven year after year to have the best price AND the best service. Every request is answered with urgency and honestly."