Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maite Bruzon Hernandez

Maite Bruzon Hernandez

March 28, 2025

5  out of  5
rating by Maite Bruzon Hernandez
"Thank you so much StateFarm for been there for us and thank you Claudia for been so helpful"
Profile photo of Juan Chavez

Juan Chavez

March 7, 2025

5  out of  5
rating by Juan Chavez
"They’re doing an excellent job! Gracie is phenomenal and bilingual, and they’re always there to help you."
We responded:
"Thank you Juan for taking the time to provide your feedback on our Google page, I’m thrilled to hear about your wonderful experience with our team, and your experience with Grace was phenomenal. Thank you for the opportunity to serve you! Let us know if you need anything, we are just a call/text away! Jessica & Team ♥️"
Profile photo of Alejandro Lopez

Alejandro Lopez

March 6, 2025

5  out of  5
rating by Alejandro Lopez
"Great agent thank you"
We responded:
"Dear Alejandro, Thank you for the fantastic review! We're thrilled to have your continued support and to hear that you had a great experience with our team. If you ever need assistance or have questions, don’t hesitate to reach out. We’re here to help! Best, Jessica de la Cruz's State Farm Agency ❤ Thank you for your review Alejandro! It is our pleasure serving you with your insurance needs. Please stop by or call anytime, we are here for you!! Jessica De La Cruz State Farm Insurance and Financial Services - Houston, TX"
Profile photo of Yesenia Gonzalez

Yesenia Gonzalez

March 6, 2025

5  out of  5
rating by Yesenia Gonzalez
"Thank you to the team at Jessica de la Cruz's State Farm Agency for the good service. Always, very friendly and professional service. Grace recently assisted me and was very kind in listening to my request. She showed understanding and empathy for our decision. Thank you so much for always thinking about the well-being of our family. Thank you so much. If it weren't for your advice, I would never have decided to get my life insurance and now I can be more relaxed. Thank you so much."
We responded:
"Dear Yesenia, Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with our team, especially with Grace. It’s wonderful to hear that you felt listened to and supported throughout your process. At Jessica De La Cruz's State Farm Agency, we strive to provide friendly and professional service, and we're thrilled to know that our professional opinion made a positive impact on your peace of mind regarding life insurance. Your family's well-being is our top priority, and we’re grateful to have you as part of our community. If you need anything in the future, please don’t hesitate to reach out! Warm regards, Jessica De La Cruz's State Farm Agency ❤ "
Profile photo of Adriana Lucero

Adriana Lucero

March 5, 2025

5  out of  5
rating by Adriana Lucero
"Estoi mui conteta con El serbicio de State Farm y grace Gonzales"
We responded:
"¡Muchas gracias por su comentario! Nos alegra saber que está muy contenta con el servicio de State Farm y con la atención de Grace Gonzales. Nuestro objetivo es brindar un excelente servicio y asegurar que nuestros clientes se sientan apoyados. Si necesita algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte! Saludos, Jessica de la Cruz's State Farm Agency ❤ Muchas gracias Adriana por compartir la excelente experiencia que tuvo con Claudia! Me alegra mucho saber que está muy contenta con el servicio, precio y producto que le ofrecemos. Ya sabe que estamos a sus órdenes! Jessica & Equipo ♥️"
Profile photo of Marta Alvarado

Marta Alvarado

March 3, 2025

5  out of  5
rating by Marta Alvarado
"Buenas tardes Exelente personal De trabajo De state farm insurance Jessica De la Cruz..muy amables El personal."
We responded:
"¡Buenas tardes! Muchas gracias por sus amables palabras. Nos alegra saber que su experiencia con nuestro equipo de State Farm fue excelente. Valoramos mucho tu apoyo y estamos aquí para ayudarte en lo que necesite. ¡Esperamos verla pronto! Jessica & Equipo ❤"
Profile photo of Shaheen Sattar Parekh

Shaheen Sattar Parekh

February 28, 2025

5  out of  5
rating by Shaheen Sattar Parekh
"Jessica was very helpful. Thank you."
We responded:
"Thank you so much for your wonderful feedback Shaheen! It was a pleasure connecting with you as well. I'm glad I could assist you, and I truly appreciate your kind words about our customer service. If you need anything else in the future, don't hesitate to reach out. Looking forward to seeing you again! Jessica ❤ "
Profile photo of Sanika Rane

Sanika Rane

February 27, 2025

5  out of  5
rating by Sanika Rane
"My entire experience was seamless & quick! Grace was very helpful in allowing me to adjust my insurance coverages & help me compare quotes - she had me signed-up within a day. She applied all the promised discounts & got me the best rate. State Farm was the most reasonable rate of all the companies I was quoted. Very happy to be able to work with a local agent!"
We responded:
"Dear Sanika, Thank you so much for your kind words! We're thrilled to hear that you had a seamless experience with us and that Grace was able to assist you in adjusting your insurance coverages and finding the best rate. We pride ourselves on providing personalized service, and it's wonderful to know that you appreciated working with a local agent. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Welcome to our State Farm family! Best regards, Jessica & Team ❤ "
Profile photo of Juan Hernandez

Juan Hernandez

February 26, 2025

5  out of  5
rating by Juan Hernandez
"Gracias al equipo de la agencia de state farm de Jessica de la Cruz por el buen servicio. Siempre, un servicio muy cordial y profesional. Grace me atendió recientemente y fue muy amable al escuchar mi petición. Mostró comprensión y empatia ante mi situación y decisión."
We responded:
"Estimado Juan, ¡Muchas gracias por tomarte el tiempo de dejar tu comentario! Nos alegra saber que tu experiencia con nuestra agencia fue positiva y que Grace pudo atenderte de manera cordial y profesional. Valoramos mucho la empatía y la comprensión en cada interacción, y es gratificante saber que te sentiste escuchado Si necesitas más ayuda o tienes alguna pregunta en el futuro, no dudes en contactarnos. Estamos aquí para servirte. ¡Gracias por confiar en nosotros! Saludos cordiales, Jessica & Equipo ❤ "
Profile photo of David Paul

David Paul

January 12, 2025

5  out of  5
rating by David Paul
"I moved to State Farm and Jessica De La Cruz recently. I was a little leery at first about the 5-star review - how can an insurance agency get a perfect score like that, with over 300 reviews? We had two events recently - my wife was recently involved in an accident in her vehicle, and I was a victim of a hit and run driver. In both instances, Grace from Jessica De La Cruz came to the rescue, as it were - she and her team went out of their way to make sure that the insurance claims were handled quickly and completely, patiently answering my questions, providing advice, everything! These guys are phenomenal! Excellent customer service, highly knowledgeable, patient and understanding. Just wonderful folk and a pleasure to work with!!"
We responded:
"Thank you David for the opportunity to serve you with your insurance needs and for sharing your experience on our Google page! Our goal is to provide world class service and I’m glad to hear that you experienced that, Grace is truly amazing! Please let us know if you need anything or have any questions, we are just a phone call away! Jessica & Team ♥️"
Profile photo of Jovanna R.

Jovanna R.

January 9, 2025

5  out of  5
rating by Jovanna R.
"Very satisfied with my service here with Claudia De La Cruz. Super friendly, helpful, and professional; highly recommend her!"
We responded:
"Thank you Jo! We appreciate you sharing your experience and the five star rating! Claudia is truly amazing ✨Pls let us know if you need anything. We are just a phone call away! Jessica & Team ♥️"
Profile photo of Ernesto Lopez San Roman

Ernesto Lopez San Roman

December 31, 2024

5  out of  5
rating by Ernesto Lopez San Roman
"Muy buena atención muy amable buena esplicion muy profesional"
We responded:
"Mil gracias Ernesto por compartir su opinión con nosotros! Apreciamos su preferencia. Ya sabe que estamos a sus órdenes! Jessica & Equipo ♥️"
Profile photo of Fernando G

Fernando G

December 16, 2024

5  out of  5
rating by Fernando G
"The service of Claudia De la Cruz was excellent, she answered all my questions in a timely manner and provided the support that I needed."
We responded:
"Thank you for taking the time to share your experience with Claudia! She is an amazing part of our team. We appreciate the opportunity to serve you with your insurance needs. Please let us know if you need anything, we are here to help. Jessica & Team ♥️"
Profile photo of Elizabeth Garcia

Elizabeth Garcia

December 15, 2024

5  out of  5
rating by Elizabeth Garcia
"My parents purchased insurance from Jessica and she gave them recommendations while reviewing their auto insurance coverage throughly. She is very helpful and knowledgeable in the insurance industry. I truly appreciate her patience, professionalism and outstanding customer service. If you’re looking for a good price and great service, don’t look any further. Jessica and Claudia will take great care of you!"
We responded:
"Updated: Thank you Elizabeth! I’m happy to hear that our service continues to be excellent and that after two years you continue to feel the same way about our office. We strive to provide top of the line experiences and I appreciate you sharing your experience with us! Pls let us know if you or your parents have any questions, we’ll be happy to help! Jessica & Team ♥️ Thank you Elizabeth for your kind words and the five star ⭐️ rating! It was a pleasure connecting with your parents today, I’m so happy that we were able to get their insurance in place and save them lots of money! Jessica & Team ♥️"
Profile photo of Maria Munoz

Maria Munoz

December 11, 2024

5  out of  5
rating by Maria Munoz
"excelente servicio , muy contenta con todo lo que ofrecen. 5 estrellas definitivamente"
We responded:
"Mil gracias por la recomendación, las cinco estrellas y mayormente por la oportunidad de servirles con sus seguros! Ya saben que estamos a sus órdenes! Jessica & Equipo 💕"
Profile photo of Claudia Navia

Claudia Navia

December 5, 2024

5  out of  5
rating by Claudia Navia
"Excellent service, thanks Claudia de La Cruz you responded in a timely manner"
We responded:
"Thank you so much for the five stars and your feedback on Claudia she truly is a gem 💎 . We appreciate your preference. Let us know if you need anything. We are here to help. Jessica & Team ♥️"
Profile photo of Andrew Flores

Andrew Flores

November 24, 2024

5  out of  5
rating by Andrew Flores
"Awesome 👌 with their services. They are always ready to help you when you need it 👍💙"
We responded:
"It was wonderful connecting with you Andrew! Thank you so much for sharing your experience and for the five stars. We appreciate your preference! Please let us know if you need anything, we are just a phone call/text away! Jessica & Team 🫶🏽"
Profile photo of Sandra Sanchez

Sandra Sanchez

November 20, 2024

5  out of  5
rating by Sandra Sanchez
"Great service and very lovely person. Helped me and my family get a amazing deal on car insurance. Jessica is a Bilingual speaker that made my insurance switch nice and easy."
We responded:
"Welcome to our State Farm family Sandra! We appreciate the opportunity to serve you with your insurance needs, please let us know if you have any questions, we are here to help 🤗. Jessica & Team ♥️"
Profile photo of Tiffany

Tiffany

November 19, 2024

5  out of  5
rating by Tiffany
"Loveeee this group!! I have been with Jessica for some time now. And I can tell you her team is always amazing. Through the years I have not dealt with one person that has not went out their way to assist me!! Last couple days it has been the awesome Hannah! She is kind, very knowledgeable, and over all awesome!! Thank you guys!!"
We responded:
"Thank you so much Tiffany for your preference and for highlighting the fabulous Hannah! We love to hear back from our customer as our goal is to deliver world class customer service, please let us know if you need anything, we are just one phone call away! Jessica & Team 💕"
Profile photo of Roberto Hernandez

Roberto Hernandez

November 18, 2024

5  out of  5
rating by Roberto Hernandez
"Felicito el excelente trabajo de la agente de seguros Claudia de la Cruz, por su buen trato y competente desempeño en su profesión. Gracias!!!"
We responded:
"Hola Roberto y bienvenido a nuestra oficina, apreciamos el reconocimiento de nuestra agente Claudia, agradecemos mucho la oportunidad de servirle con su seguro, ya sabe que estamos a sus órdenes! Jessica & Equipo ♥️"
Profile photo of Beronica

Beronica

November 12, 2024

5  out of  5
rating by Beronica
"They were always very nice and helpful. Always answered my questions. I hate that I had to look else where it got a bit to high for me."
We responded:
"Beronica thank you so much for your review and for the opportunity to serve you! We look forward to earning your business again in the near future. Jessica & Team 💕"
Profile photo of Raymond

Raymond

November 6, 2024

5  out of  5
rating by Raymond
"Quick service, super friendly and welcoming and doesn't try to up sale because they know they can provide better rates than anyone else."
We responded:
"Thank you so much for your review Raymond and for the opportunity to serve you with your insurance. Welcome to our office, we are honored that you chose our agency! Please let us know if you need anything. We are just one phone call away! Jessica & Team ♥️🫶🏽"
Profile photo of Gerardo Lira Amaro

Gerardo Lira Amaro

October 21, 2024

5  out of  5
rating by Gerardo Lira Amaro
"Excelente trato, brindan información muy detallada, lo recomiendo!"
We responded:
"Mil gracias por la recomendación Gerardo 🤗 la apreciamos mucho! Ya sabes que estamos a tus órdenes! Jessica & Equipo ♥️ "
Profile photo of Akshay Singh

Akshay Singh

October 17, 2024

5  out of  5
rating by Akshay Singh
"Both Grace and Hannah were very generous with their time, answering all my questions and explaining all the details of the home and auto insurance policies I was interested in."
We responded:
"Thank you for sharing your feedback on both Grace and Hannah! They are such gems and vital part of our team ♥️. I’m so happy to know that my team continues to deliver world class service and that you are a happy customer. Thank you for the opportunity to serve you! Jessica & Team ♥️"
Profile photo of Elvis Vázquez

Elvis Vázquez

October 4, 2024

5  out of  5
rating by Elvis Vázquez
"Recibí buen trato vía telefónica. A pesar de no haber resuelto mi situación particular, me brindaron toda la información y realizaron bien su trabajo. Recomiendo utilizar sus servicios. Gracias!"
We responded:
"Elvis, mil gracias por llamar a nuestra oficina y por la oportunidad de cotizar su seguro, espero que podamos servirle con sus seguros en un futuro muy cercano, muchísimas gracias por compartir su opinión aquí en nuestra página. Jessica & Equipo ♥️"